MiX Telematics advises clients on Experian Credit Bureau Data Breach

21 Aug 2020

Dear Valued Customer

As you may already be aware, Experian (a credit bureau) has publicly reported a data breach. MiX Telematics assures all our Customers that we endeavour and will continue to endeavour to keep your personal information safe and secure and we are currently actively engaged in an implementation project to ensure compliance with the Protection of Personal Information Act, 4 of 2013.

MiX Telematics confirms that we make use of Experian’s services for certain credit verification purposes, however, our interactions with Experian are limited.

We have only verified personal information on Experian’s existing database and have not shared any additional personal information with Experian. We do not submit data to the credit bureau and thus no MiX Telematics data is stored with them.

We have confirmed directly with Experian that no MiX Telematics data was involved.

We urge all of our Customers to be vigilant with their personal information and to make regular use of personal credit reports in order to monitor their credit activity.

According to Experian no consumer credit or consumer financial information was obtained. For more information, we refer you to the Experian website.

Gert Pretorius
Managing Director

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