Figures just announced demonstrate that a collaborative programme of risk reduction developed by bus operator RATP and MiX Telematics has been a major contributor to a significantly improved safety record, with the personal injury claim rate against RATP London United today reduced by 21 percent compared to its standing prior to the introduction of the programme. MiX Telematics assisted RATP in implementing a risk reduction scheme based on in-vehicle monitoring and targeted driver training designed to improve the behaviour of RATP's drivers behind the wheel.
"In the immediate programme post-launch period, we were encouraged to see personal injury claims reduce by 14 percent," says Owen Kirchin, Drive Well Coordinator for RATP London United. "Since then, we have been delighted at the manner in which the figure has continued to improve, as every personal injury claim has potentially significant consequences for the company."
The first MiX Telematics fleet management system was introduced into the RATP London United fleet (then Transdev) in August 2009. At that time, the initial roll-out was for 147 units into the company's Shepherd's Bush garage fleet.
In addition to a reduction in personal injury claims, the company also succeeded in achieving a ten percent improvement in fuel efficiency, a figure which has been sustained over the longer term due to a driver training programme developed in conjunction with data gathered from its fleet management system. As an extra aid to drivers, RATP London United uses MiX Telematics' RIBAS display, which has contributed to a reduction of 30 percent in harsh acceleration and an 11 percent reduction in harsh braking.
The RATP risk reduction programme
The RATP risk reduction programme is based upon a combination of hardware, software and professional services, all of which are provided by MiX Telematics. In terms of hardware, RATP uses MiX Telematics' Fleet Manager on-board computer and the optional in-cab RIBAS display unit. RIBAS provides instant driving-style feedback via a dashboard-mounted array of five LEDs which illuminate whenever the driver exceeds a pre-programmed vehicle parameter. Each LED is positioned alongside its corresponding letter, where:
R = over Revving
I = excessive Idling
B = harsh Braking
A = harsh Acceleration
S = over Speeding
The hardware is backed by MiX Telematics' FM-Web reporting software, which delivers bespoke reports directly to the fleet manager and can be accessed from any internet-enabled computer. Together with this, MiX Telematics provides an on-going consultancy service to RATP. This focuses on a number of core elements, including performance measurement, real-time feedback, post-trip review and training and incentivising change to ensure maximum use is made of the system and that its full potential is realised.